You won’t just hear about our values at Servco, you’ll see them in our team members’ actions every day. Doing the right thing is an important part of our value-driven business model. We believe in having the right people doing the right things.
We strive to create a company with the best and brightest team members who share our belief in respect for people, service to our customers and community, collaborative teamwork and that there’s always a better way to achieve our goals.
We’ve ranked our values in order of importance as they relate to how we do business and treat one another. For example, service takes priority over innovation, and respect takes priority over all other values. We believe this makes clear our priorities and leads to a more consistent application of our values.
We show integrity in all we do. We are courteous, thoughtful and straightforward with our customers, co-workers, business partners and community.
We put our customers (guests) first, and build trust and long-lasting relationships both internally and externally. We listen and strive to consistently exceed customer (guest) expectations.
We are one family. We communicate openly, and work together cooperatively to achieve great results.
We are never satisfied with our progress. We are always growing and changing, overcoming obstacles, and working to become better, faster and more efficient.