Each year, Hawaii Business Magazine honors 20 people who they believe will have an important and positive impact on Hawaii over the next two decades. This year, Brandon Kamigaki, Manager – Auto Retail Product Management, was named to their 20 for the Next 20 Cohort for his passion for driving change in the workplace and community.
Read an excerpt of Brandon’s Hawaii Business Magazine profile below:
Brandon Kamigaki jokes that he knows “very little about cars” and gets scolded for not knowing how to change his own tires or oil. But at Servco Pacific, he has carved out a crucial role improving products and operations, with no car-repair skills required.
Kamigaki began working in sales at Servco in 2006. After he earned his master’s degree in business administration and finance from Northeastern University in 2019, Kamigaki was ready for a bigger role.
He moved to the digital strategy team and began exploring “omnichannel” capabilities aimed at giving customers seamless shopping experiences online, in-store or both. When the pandemic forced Servco’s showrooms to temporarily shut down, the digital team leapt into action.
Kamigaki says the company rolled out omnichannel car-buying tools from Roadster. It also built smaller applications to help dealers automate administrative tasks and track vehicles on their phones.
Another big project was collaborating with the city’s Motor Vehicles, Licensing and Permits Division to modernize the car registration process. Now, dealers can build their own apps for quickly registering with the division, says Kamigaki.
After more than three years as product manager, he was promoted in January to manager of auto retail product management.
Rick Ching, president and COO of Servco, considers Kamigaki a “lifelong learner” and says he constantly puts himself in positions where he is uncomfortable and forced to stretch. “He’s the kind of person to jump into everything and get it done,” says Ching.